How do I contact Vicky’s helpdesk?
You can easily contact our helpdesk via the app. Via “More”, at the bottom of the menu and then “Live support” you choose “Live chat” or “Call the helpdesk”. Between 7AM and 9PM live chat messages are answered within two minutes. Outside this time frame you can call the emergency number in case of an emergency or press “Call the helpdesk”, then you will be immediately forwarded to one of our employees.