I accidentally stayed too long… now what?

Oops, then you’re probably in the increased rate. Vicky indicates well in advance on three different notifications that the booking is almost coming to an end and you have to extend it. Therefore always give the app access to the notifications on your phone, Vicky only messages you about information about your booking, nothing more and nothing less!

If you have not renewed in time, you must first pay the increased rate. You will then have access to the booking again for 15 minutes to leave the parking space or to extend the booking. So be on time, that prevents unnecessary costs and you help Vicky use the parking lot as efficiently as possible.